Free Support
Version 1 of ESII is publicly available for free and the licensing agreement comes with the following free support services:
- Free training video (pending)
- 1 hour of free technical support per month, per user – limit 3 users per organization (click here)
- Regularly scheduled webinars – specific topics requested by users (pending)
- Issue reporting and bug fixes (click here)
Personalized Support/Services
Additional support is offered to ESII users for a modest fee as part of an advanced licensing agreement. Please contact us at [email protected] if you are interested in:
- Detailed training or personalized training programs
- Additional hours of support (or increased number of support recipients per organization)
- Assistance setting up site analysis packages
- Advanced analysis support
- Data verification and QA/QC
- Alternatives analysis design
- Results interpretation and presentation assistance
- Model customization or expansion
Frequently Asked Questions
Read our FAQs.