Free Support

Version 1 of ESII is publicly available for free and the licensing agreement comes with the following free support services:

• Free training video (pending)
• 1 hour of free technical support per month, per user – limit 3 users per organization (click here)
• Regularly scheduled webinars – specific topics requested by users (pending)
• Issue reporting and bug fixes (click here)

Personalized Support/Services

Additional support is offered to ESII users for a modest fee as part of an advanced licensing agreement. Please contact us at [email protected] if you are interested in:

• Detailed training or personalized training programs
• Additional hours of support (or increased number of support recipients per organization)
• Assistance setting up site analysis packages
• Advanced analysis support
  • Data verification and QA/QC
  • Alternatives analysis design
  • Results interpretation and presentation assistance
• Model customization or expansion

Frequently Asked Questions

Read our FAQs.